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Contact Us

 

Customer Service

(855) 264-1199 Toll Free
help@razoremporium.com

Store Location & Hours

15 East Jackson St. Phoenix, AZ 85004

Free Parking in 'event parking lot' off of 1st Street. Our store entrance is in this parking area, in between an American flag and large Palm Tree. It will appear to be a loading dock area, with stairs up to it. Just walk on in, we welcome customers all day and someone from our team will be waiting in the store to help you! Everything available on our website is available in store!

Monday-Saturday 9:00am - 4:30pm MST 

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FREQUENTLY ASKED QUESTIONS

 

I’m new to wet-shaving. What do I need to get started?

We have excellent Starter Kits from top manufacturers on our Kits page. Please also read through our Wet Shaving Education Page and take a look at our YouTube Channel for LOTS of videos!

What blades do you recommend to start with? 

We have a several Sample Kits that cover a lot of ground. Blades are like tennis shoes- it's hard to recommend a specific type and honestly much better to experiment until you find the perfect blade for your skin and beard!

I want to send in my vintage razor for work. What do I need to do?

If you're razor just needs to be cleaned, adjusted and sanitized, click here to order our Tune-Up Service. If your safety razor shows brassing, corrosion or damage, click here to order our Razor Revamp Service. If your Straight Razor needs new handles, cleaned or sharpened, click here for our Straight Razor Revamp Service

What's the status of my order? 

For product purchases, login to your store account here. For service work, we have a repair shop customer portal here

Are you interested in buying or consigning my vintage razors?

The easiest way to find out if you have something we're looking for is to send us an email with pictures to help@razoremporium.com

How old is my vintage razor?

Information on Gillette Date Codes, razor history and more can be found here. To learn more about other brands, please consult the Safety Razor Compendium here

How do I safely clean up my Safety Razor? 

Check out this great video we did on just that subject!

I received my razor back from Revamp / Tune-Up with an included polishing cloth- what are these black marks on the cloth?

This cloth contains Polishing Compound. It is NOT A SILK SUNGLASS STYLE Cloth. Rubbing it on metal will create dark stains. This is normal - the act of any polishing is removing the metal on the surface to reveal bright, shiny metal underneath. The metal that comes off stains the cloth dark. 

What kind of razors can you guys "Revamp"? What metal should I choose for my revamp? 

We just made this great video answering TONS of FAQ's around our revamp service

 

Still Not Sure? Send us an Email! 

 


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WHY CHOOSE RAZOR EMPORIUM?

Browse our large selection of high-quality new & vintage razors, shaving products, and accessories that we have hand-selected for their quality to insure that you have the best shaving experience from the start. Specializing in vintage shaving gear, you can shop with ease for professionally restored and sanitized razors that have been adjusted, photographed in high-resolution and arrive Shave-Ready. Buy with confidence knowing that we stand behind everything we sell and service. What you see online is exactly what you will get. We guarantee it!