1. Razors are completed based on first come first serve. Our current turnaround time is to 6 - 8 weeks on average. Read our recent blog post here.
2. The Tune Up service is included in the price of your Revamp. Razors will be returned functioning as best as possible only being sent home when they complete several quality control checks. We have the knowldege and expertise to fix many razor issues. Unfortunately, we cannot go back in time, so please remember your razor is vintage and we can only do the best with the limitations of your razor. If you have specific questions about what to expect when your razor comes home to you, please call and speak with us before sending it in.
3. Because the steps of our service have changed, so have our updates. We are working to update you when your razor progresses, but if at anytime you have a question about your Revamp please call us at 855.264.1199 or e-mail firstname.lastname@example.org
Finding a vintage razor online or at an antique store can be fun and an economical way to try out some of the classic performing models. However what do you do with the pitts, rust, worn plating and broken components that sometimes come with it? We designed our Revamp Service to address all of these issues and deliver to you a vintage razor that looks and functions like it just left the factory floor!
With thousands of razors successfully revamped, we have a fairly good idea of what is achievable from this process. The best results come from razors made of brass or stainless steel. This includes nearly every razor from Gillette. Unfortunately we are unable to plate the following in any capacity:
Most surface scratches, dings and dents can be either minimized or removed all together through our surface restoration, however deep pitting or other serious metal imperfections can't be removed! These areas will leave texture underneath the plating, and still be visible.We take into consideration the integrity of the metal before aesthetics and sometimes corrosion, pitting or dents are just too deep to safely be removed on parts of the razor. Know that we will do our best to make your razor sparkle and shine, but are limited by what we receive from you.
As of 10/20/2015, If your razor does not meet the Revamp standards due to serious corrosion or pitting, you will be contacted before work begins, order changed to Satin Nickel, and refunded the difference. If you would prefer a full refund we can issue one minus the cost of return shipping.
We promise to deliver to you a "Shave Ready" razor that has been polished, adjusted, plated, painted, sanitized and lubricated. We guarantee our work for 6 months from the date we ship it back to you, giving you the confidence to enjoy using a quality vintage razor! Please CONTACT US with any other questions!
Showing reviews 1-10 of 234 | Next
Posted by Harold Marks on 23rd May 2016
Outstanding finish! Brilliant gold plating is better than original. Turn around time was exactly as expected (about 8 weeks). Very satisfied!
Posted by Tony on 15th May 2016
This is a copy and paste from my email that I never got a reply for - Would have been 5 stars but lack of communication :
Finally got the razor and looks good – not perfect, but I’ll explain later. Thanks for the sample blades as well. Just wanted to give some feedback. I’d love to do another revamp but here are the reasons for being hesitant:
• The lack of communication is a big factor. This has been a reoccurring complaint in your reviews for some time now. For me personally, it took a call/text to Matt to get answers and even then was still not kept up-to-date. I know there were some factors that happened but I still should be updated especially when I’ve inquired and never get a reply.
• Speed of turnaround time. It looks like you finally updated the length of time to be more accurate on the website, but in my case I was told about 7-10 days but ended up being close to a month, even though I was also told I was being put up in the front of the line. Again, I understand there was a convention and then there was a problem with a heater and then Matt becoming a dad ( congrats by the way). Again, I should have been notified and not have to keep asking for an update. I can’t imagine the entire process shuts down because he is not there?
I think the biggest thing is just making sure of communication to the end user. I know it’s not easy as I work in the IT tech industry and have carry about 100 tickets just for myself not including the ones that come in daily but I communicate to each one a minimum of every 2 days. Maybe my situation was a “perfect storm” of events that all happened, but just a simple update makes a world of difference. You may be in a somewhat niche market, but there are other players in the game, albeit charging more, but they are out there. All in all I was happy with the result, not ecstatic, as there are some defects in the handle ( appears to have almost like as best as I can describe, a streak down the handle), but I will live with it.
I’m not going to go bash you on any forums, but just wanted to provide my feedback in hopes you will understand from the consumer side what my impressions were of this service and where you need to correct things.
Posted by John Earle on 20th Apr 2016
I received a 1967 Gillette Slim adjustable razor. It belonged to a friend of mine's father. It hadn't been used in years, and was in less than great shape. The silos doors didn't close properly, and there were lots of scratches on the doors as well.
I sent the razor off in mid February, and received it today (20 April). It was plated in satin nickel, and the mechanics of the razor are as good as new. I would recommend Razor Emporium to anyone wanting to breathe new life into an old razor.
Posted by Zach on 13th Apr 2016
I found a Gillette Ball End Old Type on Etsy and sent it RE to have it restored and replated in 24k gold, and what a fantastic job they did! I had my concerns since this particular model had a hollow handle, and like most hollow handled razors, there were stress cracks in it. The team at RE contacted me after receiving it to tell me that because of the stress cracks they wanted to employ a process called brazing, where they fill in the cracks with liquid metal to prevent them from getting bigger. For anyone who reads this and has a razor with a hollow handle or stress cracks I can tell you right now that RE has no method for completely removing them, it's simply a design flaw with the razors from that time period, and I personally think it gives the razors from that time period character. That being said, I agreed to it and a few weeks later I had a restored, replated, beautiful looking razor with the stress cracks still there, but was assured that after the brazing process the cracks won't enlarge and it should provide many years of shaving bliss! All in all I'm very happy with the outcome and will gladly do business with them in the future. My only gripe is how long it takes, but with how popular RE is within the wet-shaving community and the quality of their work, I can easily overlook it!
Posted by Steve on 11th Apr 2016
I recently lost my 89 year old generous and kind Dad and in going through his home I came across his razor that was green with soap gunk from many, many years of use. In fact there was so much gunk and soap scum that the head was crooked and the gap between the blade and the blade guard was variable along the length. I don't know how my Dad shaved with that thing. The folks at razor emporium told me it wasn't a 1930's double ring Gillette, but probably a German knock off from the early 1930's. Since my Dad was born in 1926, my guess is that it was his father's before my Dad "inherited" it. That means I could be shaving with my grandfather's razor. In any event, I sent it off to razor emporium and patiently waited for it to return in the mail. What I got back was a brand new looking razor, like I had just purchased it. The variable gap was gone and it was safe to use again. But what makes it so special is that it was my Dad's and every morning when I shave I hold something close to my face that he had used for many years, and I hold my Dad with loving thoughts, until we meet again in heaven.
Posted by Unknown on 10th Apr 2016
outstanding workmanship,could not believe it was the same razor
Posted by Mike on 5th Apr 2016
It came back absolutely beautiful. The mechanism feels like fluid. The shave is great. In short it looks and feels like it must have when it came out of the box in 1966.
The only down side is they don’t update you as much as they allude to in the video. I got an update when it was received and then nothing for 4-5 weeks. However they did respond promptly on the status when I emailed them through the web site. I did receive my razor back in the allotted time frame, be it toward the end.
Having said that, given the restoration my razor received I would send them another one in a heartbeat.
Posted by Frode on 31st Mar 2016
Bought a UGLY 58 Fatboy on ebay. With the rhodium revamp from these guys it looks better than new!
First class work!
Posted by Unknown on 29th Mar 2016
I have had eight vintage Gillette safety razors revamped at Razor Emporium over the last several months. Without exception they have been returned in perfect condition. They are mechanically smooth and the appearance is perfect, without any flaws whatsoever. I am very pleased with the service.
Posted by Jason Moore on 28th Mar 2016
Sent in a Gillette tech and Gillette new. The new had some wear and tear but the tech was in awful shape. Minor scratches, and the plating was completely gone. When I got both razors back they looked brand new. Will be sending in more razors.
Showing reviews 1-10 of 234 | Next